Privacy
Privacy policy
Last updated: February 4, 2026
ZippCrew ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by ZippCrew.
1. Information we collect
Information you provide
Account data: when you register, we collect your name, email address, company name, and phone number.
Payment data: financial information is collected and stored by our payment processor (Stripe). We do not store full credit card numbers on our servers.
Customer data: data you input into the system about your customers, jobs, and estimates.
Information automatically collected
Usage data: we collect data about how you interact with our Service (for example, pages visited and features used).
Device and location data: our mobile app may collect precise location data for features like clocking in and out on site and route ordering, with your permission. This data is used solely to provide these services.
2. How we use your information
- To provide, operate, and maintain our Service
- To improve, personalise, and expand our Service
- To process your transactions and manage your subscription
- To send you emails, text notifications, and other communications
- To prevent fraud and ensure the security of our platform
3. Sharing of information
We do not sell your personal information. We may share your information with third-party service providers to help us provide our Service. Key partners include:
- Stripe
- Payment processing
- WorkOS
- Sign-in and identity
- Convex
- Database and backend
- Cloudflare R2
- File storage
4. Data security
We use industry-standard encryption and security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict use of your data. To exercise these rights, please contact us.
Contact us
If you have any questions about this Privacy Policy, please contact us:
privacy@zippcrew.app